Chargeback Solutions

Cardholder Recovery Services (CRS) serves as a single-point-of-contact for disputed transactions, account reconciliation, and fraud documentation, providing a fully outsourced solution for the chargeback process. Relying on industry experts who specialize in offering these services results in decreased losses to credit unions and higher member satisfaction when disputes occur. Benefits of implementing the CRS solution include:

  • Eliminating 100 percent of the credit union’s exposure to losses due to negligence
  • Transferring the responsibility of handling customer disputes to recovery specialists
  • Spending less time and money on employee training
  • Relying on industry experts to prepare fraud files for filing with insurance providers

Rather than letting disputes overwhelm your staff, allow CRS to manage dispute resolutions and provide answers to cardholder questions. CRS accepts all responsibility for effectively handling each case, allowing you to concentrate on your profitable services.

We offer a 100 percent guarantee that disputes will be handled properly; returning otherwise lost revenue and reducing costly fees to your financial institution.

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Cardholder Recovery Program

Simplify your chargeback dispute services and decrease credit card losses. Cardholder Recovery Services provides a complete outsourced solution for account reconciliation, disputed transactions, and fraud documentation.