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The Southeast Credit Union Conference & Expo (SCUCE) is gearing up for another unforgettable gathering, and you will want to experience the excitement. Scheduled for Wednesday, June 12, to Friday, June 14, at the luxurious Signia Hilton Orlando Bonnet Creek Hotel, SCUCE is set to offer a blend of education, networking, and entertainment like no other! LEVERAGE Networking After Dark: A Highlight of SCUCE One of the standout events of SCUCE is the LEVERAGE Networking After Dark, scheduled for Wednesday, June 12, from 8:00 p.m. to 11:00 p.m. Prepare to mingle and connect with industry peers in a vibrant atmosphere, all while enjoying live music by the talented Black Jacket band. It's an opportunity to unwind and forge valuable connections that can propel your career and credit union forward. We extend our heartfelt gratitude to our esteemed sponsors, whose support makes events like LEVERAGE Networking After Dark possible. A special thanks to TruStage, Deluxe, PIVOT Group, and Commercial Alliance for their generous contributions. Your sponsorship enables us to enrich attendees' experiences and elevate the credit union community. Why Attend SCUCE? SCUCE isn't just another conference—it's an experience designed to empower and inspire credit union professionals. With an average attendance of 1,000 individuals representing more than 120 credit unions, SCUCE offers a unique platform for CEOs, C-Suite executives, managers, board members, supervisory committee members, and young professionals to collaborate, share insights, and explore innovative strategies for success. Get Involved Are you interested in becoming a sponsor at SCUCE? The League of Southeastern Credit Unions (LSCU) offers various sponsorship opportunities tailored to suit different budgets and objectives. For more information, please contact sponsorshipandexhibits@lscu.coop. Exhibit Hall Hours: Wednesday, June 12 Thursday, June 13 Don't miss your chance to showcase your brand and connect with key decision-makers in the credit union industry. Connect with Us If you have inquiries or need further information about SCUCE, please don't hesitate to contact the LSCU Education Team at education@lscu.coop. Together, let's make #SCUCE24 an event to remember! |
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In the vast business management landscape, navigating the maze of vendors and contracts can often feel like embarking on an endless journey fraught with complexities. Fear not, for there's a beacon of hope amidst the chaos - CUVM, your ultimate vendor management solution! Why settle for ordinary when you can opt for extraordinary? Here are six reasons why CUVM stands head and shoulders above the rest: 1. Specialization: Have you ever heard the phrase "Jack of all trades, master of none"? Well, CUVM takes the opposite approach. We specialize exclusively in vendor management. This means every ounce of our energy is dedicated to mastering this craft, ensuring unparalleled expertise and service for you! 2. Personalized Service: Say hello to your new best friend in vendor management! With CUVM, you get more than just a service provider; you get a dedicated analyst who knows your credit union inside out. No more playing phone tag or being lost in a sea of support tickets. It's like having a personal concierge for all your vendor needs! 3. 24/7 Disaster Recovery: CUVM has your back around the clock when disaster strikes. Our robust disaster recovery measures ensure that your vendor management processes remain intact, come rain or shine. 4. Cost-Effective Solutions: Big or small, CUVM caters to credit unions of all sizes. Our pricing is structured based on asset size, making our services accessible to everyone. 5. Regulatory Compliance: Navigating the maze of NCUA and state regulations can be daunting. With CUVM by your side, compliance is a breeze. We'll ensure you're always on the right side of the law—no sweat! 6. Comprehensive Solutions: Say goodbye to vendor management headaches! CUVM's goal is to simplify your life. We offer a comprehensive solution that streamlines the entire vendor management process, giving you more time to focus on what truly matters - serving your members! But don't just take our word for it! Here's what some of our esteemed clients have to say: “We have been a CUVM client for more than nine years! The CUVM Team has been wonderful to work with from day one, going above and beyond to help our credit union. – Gina Maroni, SVP Finance/CFO UmassFive College Federal Credit Union “As a title and closing company, ensuring all our licenses and insurances are current is a CFPB requirement. Without CUVM, keeping up with many expiration dates would be difficult. We love CUVM notifications!” – Lynn Hightower-Moore, General Manager, Common Bond Title “For smaller credit unions with limited staff, CUVM saves us significant time in managing vendor relationships. By assembling/tracking the necessary information, we are able to monitor the health of our many vendors. The software is also easy to use, and the CUVM staff are outstanding!” – Tim Cook, CCUE/CUBLP, President/CEO, TMH Federal Credit Union With testimonials like these, it's clear that CUVM is the go-to choice for credit unions looking to streamline their vendor management processes. So why wait? Join the CUVM family today and experience the difference firsthand! Here's to simplifying vendor management, one credit union at a time! |
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Staying informed and ahead of emerging trends is crucial for credit unions. That's why LEVERAGE is excited to continue its bi-weekly educational webinar series, Learning with LEVERAGE, providing valuable insights and discussions led by industry leaders. Join us every 2nd and 4th Tuesday of the month, starting at 11:00 a.m. ET, throughout 2024. Each session will delve into pressing topics within specific service areas, offering actionable solutions and strategies for credit unions. Upcoming Webinar: Digital Payment Solutions: Technologies that Credit Unions Need • Date: May 14 For more information, contact consult@myleverage.com. Check out our past webinars here to see our shared wealth of knowledge. Stay informed, and stay ahead with LEVERAGE! |
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Members expect convenience and efficiency in their financial transactions. With LEVERAGE Payment Solutions and Neural Payments, sending money anywhere, anytime, becomes a seamless experience. Neural Payments' innovative system allows funds to be sent within and outside its ecosystem, thanks to integrations with PayPal, Venmo, and Visa/MasterCard. Member-Centric Features Members can now send money directly from their mobile app, eliminating the need for third-party applications and card registration, thereby reducing the risk of fraud. The recipient gains control over where the funds are directed, and transactions occur in real time, ensuring swift and secure transfers. Moreover, senders can initiate transactions within their trusted digital banking ecosystem, while recipients can connect to their preferred money movement platforms. Enhanced Credit Union Experience Neural Payments prioritizes data security and simplicity for credit unions. Implementation is swift, typically completed within 60-90 days, with no heavy data sharing requirements or additional settlement processes to learn. This streamlines operations, minimizes fraud losses, and supports disputes-related calls, enhancing overall efficiency and member satisfaction. Customizable Fraud Prevention Measures Neural Payments is rolling out a Fraud Rules engine to alert credit unions of suspicious behaviors and activities. This proactive approach allows credit unions to take swift action based on predefined criteria, such as unusual transfer amounts or first-time users. Additionally, Neural Payments eliminates the need for card registration events within its ecosystem, effectively closing a common entry point for fraud. Limits can also be customized on a bank identification number (BIN) level or individual cardholder basis, providing further control over transaction volumes and velocities. Transparent Pricing and Value Neural Payments operates on a transparent, flat-rate fee structure, with charges based on monthly payment-to-payment transfers. One-time fees may vary based on the mobile provider, ensuring clarity and predictability for credit unions and their members. Moreover, partnerships with PayPal and Venmo result in a $0.25 charge per transfer, passed back to the credit union, further enhancing value for both parties. As Neural Payments continues to innovate and prioritize security, convenience, and value, credit unions can confidently offer their members a cutting-edge money transfer solution that meets their evolving needs. Join us in revolutionizing how members send and receive funds, making financial transactions more straightforward, faster, and more secure than ever before. For more information on how Neural Payments can benefit your credit union, please get in touch with consulting@myleverage.com. |
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By: Brian Bodell, Vice President of Fintech Solutions at TruStage Fintechs have disrupted the status quo by offering streamlined digital solutions that challenge traditional banking models, empowering individuals, and businesses with greater control over their finances and democratizing access to financial services. With a focus on user experience, innovation, and agility, fintechs continue to reshape the financial landscape by driving increased competition, efficiency, and inclusion within the industry. Which is why the relationship between fintechs and credit unions is tricky. While there can be direct competition with credit unions, there’s also a great opportunity for partnership and collaboration with the right fintechs that focus on empowering credit unions. How credit unions can partner successfully with a fintech today There are many fintechs in the market today, nearly 30,000 worldwide to be exact, which makes the decision of who to partner with a challenge. Many factors need to be considered, so having a framework and process in place to determine who to partner with is essential. Try these five steps 1. Clearly define your objectives and success measures Start by defining what problem(s) you are trying to solve or what capabilities you need to add to your stack. For example, are you trying to reduce fraud, drive more deposits, make your lending more inclusive, or add real-time payment capabilities? For each of these objectives, you should benchmark your current state, define target improvements over time, and how those improvements will be measured. 2. Assign value Develop a scoring model to prioritize what features will drive the most value for your credit union and/or your members. Each component of the scoring model should be weighed based on its importance. 3. Scan, score, and select with confidence Conduct a market scan to identify a handful of fintechs that can meet 80% of your needs. Narrow down options based on your initial review and invite the top three to five providers to respond to a reasonable Request for Information (RFI) or Request for Proposal (RFP) along with a comprehensive demo and architecture review. Understanding compatibility with your existing tech stack, your infrastructure, and your volume requirements is critical. There are several great firms that can assist credit unions with this partner selection process. 4. Do your due diligence After selecting a provider, conduct a thorough due diligence process, digging into financials, product investment trendlines, architecture, and deployment models. Evaluate factors like user experience, implementation, testing, and support processes, data management capabilities, cybersecurity profile, regulatory compliance, and integration capabilities, to name a few! 5. Forge a partnership Work to form a partnership with the firm and understand how you will work together in good and challenging times to meet the objectives of both parties. Establish clear expectations, success measures and reporting along with regular check-ins to manage the partnership over time. To recap, start with your strategy to understand what needs can be quickly filled by the right fintech partner(s). Then run through this five-step process with each partner and refine it over time to meet the needs of your particular credit union. Credit unions and fintechs must work together to quickly meet the evolving needs of members and the rapidly changing competition. The views expressed here are those of the author(s) and do not necessarily represent the views of TruStage. TruStage is the marketing name for TruStage Financial Group, Inc. its subsidiaries and affiliates. Corporate headquarters are located in Madison, Wisconsin. |