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We're excited to share that LEVERAGE Payment Solutions is now serving credit unions in 32 states across the country. With more than two decades of payments experience, we're committed to offering cutting-edge technology on a national scale, coupled with personal support that’s backed by a quarter-century of expertise. Our mission is simple: to empower credit unions across the nation by providing comprehensive payment solutions. What sets us apart is our dedication to expanding your market footprint, growing your payment program, and fostering unwavering loyalty among your members. Our team boasts deep industry knowledge, offering valuable advice and expertise. We're equipped with the resources necessary to manage your payment program, all while providing the intimate support of a local partner. Here's What You Can Expect from LEVERAGE Payment Solutions: Comprehensive Solutions: We offer a wide array of services, including chargeback management, consulting, credit and debit card processing, P2P transfers, prepaid cards, and card reward programs. National Reach with Local Support: While we harness the latest technology on a national level, our approach is deeply rooted in providing personal support on a local level. Experience Matters: With 25+ years of experience, you can trust us to handle your payment needs with precision and care. Your success is our priority. Join us on this exciting journey to transform and inspire loyalty among your members. If you’re seeking to enhance your credit union's payment services, look no further. Contact us at consulting@myleverage.com for more information and let us help you elevate your payment program to new heights. | |
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LEVERAGE and Members Core Alliance (MCA) have announced a new partnership with Sharetec, an innovative leader in core processing for credit unions. MCA is a credit union service organization (CUSO) that provides credit unions in Alabama, Florida, and Georgia with a solid, reliable, and user-friendly core processing platform. After an extensive core search, MCA chose Sharetec as its new partner due to Sharetec’s cutting-edge technology and solid cultural fit. “We’re thrilled to embark on this transformative journey with Sharetec. Our vision has always been to empower credit unions with the best technology and support available,” said Kyle Fowler, Vice President of MCA. “With Sharetec as our partner, we are confident in our ability to provide our credit unions with state-of-the-art core processing capabilities.” The journey towards this transformative partnership began in September 2022, during discussions at the annual Sharetec Users Conference in Nashville, Tennessee. Over the following ten months, countless joint meetings and system demonstrations took place, all aimed at ensuring Sharetec was the ideal choice for MCA credit unions. Sharetec even hosted an on-site visit experience at AIM Credit Union in Iowa for MCA clients and leaders, demonstrating their commitment to finding the perfect fit. Steffi Decker, CEO of Sharetec, expressed enthusiasm about the partnership, stating, “Sharetec is excited to engage in cohesive sales efforts with MCA and LEVERAGE to provide Sharetec’s powerful web-based core and caring culture to MCA credit unions. We look forward to witnessing the resulting growth and member satisfaction that is sure to follow.” MCA is eager to start the core conversion process, which essentially represents a relaunch of their services, now with a new partner and a new system. Lindsey Cole, Chief Operating Officer of LEVERAGE, emphasized the shared commitment between the organizations, stating, “Our organizations are committed to our nation’s credit unions and are focused on promoting growth and success for all credit unions that join us in our endeavors, now and in the future.” For more information about MCA and how your credit union can get back to focusing on what matters most – great member service – visit MembersCoreAlliance.com | |
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We're thrilled to announce that registration is officially open for our bi-weekly educational webinar series! At LEVERAGE, we understand the importance of staying informed about pressing topics in the financial services industry, and we're here to help you do just that. Join us every 2nd and 4th Tuesday of the month in 2023, starting at 11:00 AM ET, as we host discussions led by leaders from LEVERAGE's service companies. These insightful sessions will delve into critical issues and potential solutions within their respective service areas. Here's a sneak peek of what's in store:
We can't wait to have you with us on this educational journey, so be sure to save the dates and register today! If you have any questions or need further information, please don't hesitate to reach out to us at consult@myleverage.com. | |
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Introducing Gupshup, our advanced AI solution for credit unions. Members enjoy 24/7 access to a personalized virtual assistant, supporting text and voice interactions. With 95%+ accuracy, Gupshup reduces call center inquiries and enhances member experiences. It's a cost-effective resource, especially for smaller credit unions. Key Features:
Explore Gupshup's transformative potential for your credit union. Check out our video here: Discover the power of AI with Gupshup! For more information, contact a LEVERAGE Business Development Consultant at consult@myleverage.com. | |
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by Kevin Cummer, Director of Life Products, TruStage The pandemic has reshaped every aspect of our lives, from the way we work to the way we socialize. One key takeaway from this crisis is the unpredictable nature of life and the urgent need to help protect our loved one’s future. As society continues to grapple with the ripple effects of the pandemic, credit unions tend to play a vital role in helping members get access to life insurance coverage. Post-pandemic living The COVID-19 pandemic took the world by surprise, exposing vulnerabilities in our health system, economy, and personal lives. Although the Centers for Disease Control and Prevention (CDC) ended the federal COVID-19 public health emergency declaration in May 2023, new strains continue to impact families throughout the country. Despite the wake-up call heightening the need, many are still unprepared for the financial burden that accompanies such losses. 41% of American adults say they need life insurance or need to obtain more life insurance coverage. This represents a one-point rise from 2021, which suggests the overall level of unmet needs has been stable over the past two years. The crisis underscored the uncertainty of life and work, highlighting the need to be prepared for unforeseen circumstances. During the pandemic, Americans’ financial concerns rose quickly and have continued to rise even after the pandemic subsided. Closing the need-gap By bridging the need gap, individuals could help safeguard their loved ones from potential financial hardships that could arise in the absence of adequate coverage. This proactive approach helps deliver a sense of peace of mind and better equips families to maintain their lifestyles, cover outstanding debts, fund education expenses, and meet day-to-day living costs. According to LIMRA’s 2023 Insurance Barometer Study: 39% of consumers say they intend to purchase life insurance coverage within the next year Intent to buy among Gen Z adults is 44% Intent to buy among Millennial adults is 50% Only 52% of American adults report owning life insurance Knowing this, credit unions have an opportunity to better serve members who may need help in their financial journey. Marketing to members in the respective stages of their financial journey may help members see that attaining life insurance coverage is possible, no matter their budget. There’s also a big opportunity to market to younger members such as GenZers or Millennials. Both of these age groups are entering the prime stages to purchase life insurance. Help alleviate consumer financial fatigue The overall level of financial concern has remained above the 13-year average ever since the pandemic began2, suggesting consumers are fatigued from three years of financial stress. Consumers are struggling to balance financial priorities and aren’t always sure where to begin when it comes to life insurance. However, this could be changed by credit unions equipping consumers with the right tools and information to have the confidence to select the right coverage. The most common reason consumers don’t apply for life insurance is the assumption that it’s expensive. Credit unions could help members understand how a life insurance policy might fit into a household’s budget. It may be more affordable than Americans think, which presents a huge opportunity for credit unions to help educate members. Life insurance is more than just a policy; it’s a source of coverage for families. Even the smallest amount of coverage could help families cover costs related to the following payment concerns:
Affordability and accessibility Contrary to popular belief, life insurance is not a luxury for the wealthy – it should be a practical and affordable solution for individuals of all income levels. Credit unions could help members access a policy by positioning life insurance as part of a comprehensive financial strategy. Most insurance providers offer a range of options tailored to various needs and budgets. Term life insurance, for instance, provides coverage for a specified period, offering an economical way to secure financial protection. With the pandemic highlighting the importance of being prepared for the unexpected, credit unions may want to consider providers who are more flexible in their offerings, both in terms of product offerings and purchase channels. This goes for today, with the aftereffects of the pandemic, but also for future unexpected events. Moreover, offering life insurance involves not only providing comprehensive coverage but also fostering awareness and understanding of its significance within communities. Through education, outreach, and accessible policy options, the insurance industry could play a pivotal role in ensuring that people make informed decisions about their financial future. Life insurance is a proactive tool that helps aid in the universal human ideal to build a legacy that lasts beyond our lifetimes. Credit unions could help offset members’ financial concerns—now, and when filing claims—by making the right coverage available that might fit any budget. Doing so is one way to continue the industry’s commitment to investing in the communities we serve. |
