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Your members are counting on you and you can depend on us. Credit unions more than ever need a security-focused managed IT service provider to help relieve the burden of maintaining, monitoring, and securing their internal IT networks.

To stay compliant, fend off hacking attempts, and manage increasingly complex digital environments, credit unions need a security-focused managed IT partner on their side. Our managed IT services include security essentials to ensure end users have a strong security foundation in place to protect both your members and your bottom line.

With managed IT services and security essentials, you’re better positioned to prevent issues from happening. If an issue does occur, we’ll immediately be on hand to get you up and running.

Overall Care

  • • Periodic Review of Strategic Plans
  • • Monthly Ticket and Open Action Item Reports
  • • 24x7x365 Help Desk Support
  • • Unlimited Phone Support
  • • Hardware Acquisition Through Preferred Partners

Server Care

  • • Backup Monitoring
  • • Service Availability Monitoring
  • • Patch Management
  • • Operating System Support
  • • Server Troubleshooting

Network Care

  • • Network Monitoring and Management
  • • Firewall Management
  • • SAN Management
  • • DNS and Web Hosting Liaison
  • • Network Performance Tuning

Security Essentials

  • • Advanced Malware Detection and Prevention
  • • Email Defense Spam Filtering
  • • Cloud Based DNS Filtering
  • • Foundation Edition
  • • Dark Web Monitoring
  • • Anti-Virus and Anti-Spyware Management

Workstating Care

  • • Desktop Optimization
  • • VPN Client Management
  • • Workstation Troubleshooting
  • • Microsoft Office Support


With our managed IT services, credit unions get a low, fixed cost that fits their budget. You’re freed from worrying about the erratic costs of stop-andstart break/fix IT service. You get cost-effective access to enterprise-level support 24x7x365.

As a preferred technology partner for credit unions, Dynamic Quest understands the unique challenges and opportunities that impact your business. Working with our team, ensures you have knowledgeable support.

Dynamic Quest offers a variety of security services that help organizations maintain a stable and reliable environment. These include:

  • • Next-Generation Endpoint Protection
  • • Managed Firewall
  • • 24/7 Managed Detection & Response
  • • SOC/SIEM-as-a-Service

Our team can assist you 24x7x365. No matter your problem, no matter what time, our team is ready to help your team achieve success. Call our helpdesk for support at 877-330-6060 or send us an email at helpdesk@dynamicquest.com.

Our Help Desk is located across all of our offices in North Carolina, Georgia, Florida, Alabama, and also the Philippines, which allows Dynamic Quest to provide the best geographically diverse support structure that is not dependent on any single location. Working in unison, all of our engineers make it possible for us to consistently have a customer satisfaction rating above 90% across our clients.

Clients can contact our Help Desk via email or phone.

Email: helpdesk@dynamicquest.com
Phone: 877-330-6060

Once received, our help desk will initiate and track the resolution of your issue. Tickets are assigned a priority level that will indicate our expected response time. This allows us to provide the best level of response for our clients based on priority. If your need is urgent, please call. An emailed request will automatically be assigned to the standard priority category.

Dynamic Quest’s headquarters is located in Greensboro, North Carolina. Additional key offices are located in Raleigh, North Carolina; Savannah, Macon, Atlanta, Alpharetta, Valdosta, Georgia; Jacksonville, Florida; Birmingham, Alabama; and Clark, Philippines.

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